Frequently Asked Questions

Q: What type of pet supplies do you offer?A: We offer a wide variety of pet supplies for dogs, cats, and other small animals, including food, toys, bedding, grooming products, and more.

Q: What brands do you carry?A: We carry a range of Premium Quality and trusted pet supply brands, including Happy Dog, Josera, Trxie and many more.

Q: Do you offer free shipping?A: We offer free shipping on orders over 5,000. Please check our website for more information on shipping policies.

Q: Can I return an item if I'm not satisfied with it?A: Yes, you can return an item for any reason within a certain time period after purchase. Please see our returns policy for more information.

Q: Do you offer any special deals or discounts?A: We offer a variety of deals and discounts throughout the year. Sign up for our Loyalty program to stay up-to-date on our latest promotions.

Q: What payment methods do you accept?A: We accept a variety of payment methods, including credit and debit cards, Cash On delivery and bank transfers.

Q: Do you have a physical store that I can visit?A: Yes, we have a physical store that you can visit to see and purchase our products in person. Please check our website for store locations and hours.

Q: How can I contact customer service?A: You can contact our customer service team through 070 7 800 800, by email, or by phone. Our team is always available to answer any questions or concerns you may have.