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Terms of service


Effective Date: 25/05/2025
Company Name: Petmart (Pvt) Ltd
Address: 198 Nawala Rd Nawala Colombo Sri Lanka
Contact Email: info@petmart.lk


1. Company Details

This website is operated by Petmart (Pvt) Ltd, a company registered in Sri Lanka.


2. Use of Website

By accessing or using this website, you agree to be bound by these Terms and all applicable laws. You may not use our services for any illegal or unauthorized purpose.


3. Product Information

We make every effort to ensure that product descriptions and images are accurate. However, we do not guarantee that all information is error-free, complete, or current. Product availability and prices may change without notice.


4. Orders and Payments

We reserve the right to refuse or cancel any order at our discretion. You agree to provide accurate and complete information during checkout. Full payment must be made at the time of purchase.


5. Shipping and Delivery

Shipping is handled by third-party providers. Delivery times provided are estimates only and are not guaranteed. We are not responsible for any delays, damages, or losses caused during shipping.


6. Returns and Refunds

For details on how returns and refunds are handled, please refer to our separate Refund Policy.


7. Limitation of Liability

Petmart (Pvt) Ltd shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products, beyond the amount paid for the specific product.


8. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of our website following changes constitutes acceptance of the revised Terms.


9. Contact

If you have any questions about these Terms, please contact us at:
info@petmart.lk

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